Grupo Nopea, Lda. complies with the obligations arising from the constitutional right to privacy, the Data Protection Law, the Law for the Protection of Computer Networks and Systems and the protection of privacy in the electronic telecommunications sector.

Our Privacy and Cookie Policy explains how we will treat any personal information you provide us when using this website and the services we hereby make available.

1 – Data Collection and Registration

Nopea is committed to protecting the privacy of its website users and, as such, only collects personal information from those who voluntarily provide it, and thus also only uses it for the purposes for which it was provided.

The personal data collected by Nopea are processed automatically and are intended for the management of the customer’s file, its services and its requests for support. The collection and processing of personal data is also intended to be used for contacts by Nopea for the purposes of:

Ensure the normal functioning of the contracted service, namely by providing data for its management and billing;

Register contact requests, reservations or quotes;

Communicate programmed interventions, report problems and/or other situations of relevance and/or impact on its services or support channels;

Sending information of a general and advertising scope in relation to Nopea and the services and products provided by it.

The data provided is integrated into a database, and its processing is automated, organized and maintained directly by Nopea in accordance with the Personal Data Protection Law (Law no 22/11 of June 17) and Computer Networks and Systems (Law no 7/17, of February 16). Minors under the age of 18 must obtain authorization from their parents or guardians before accessing or providing personal data on the website. 

2 – Rectification or deletion of data provided

2.1 – Provision of data and rectification

Under the terms of the applicable legislation, the user has the right to access and rectification of his data, so Nopea offers the customer permanent access to his data, thus always enabling its rectification.

2.2 – Free provision of data and acceptance of this privacy policy

Any user may freely choose whether or not to provide their data.

Completing the customer form, contact form, request for quotes and newsletter subscription form are considered as voluntary data indication and is understood as a declaration of acceptance by the customer of this Privacy Policy, as well as the processing and storage of such data, by Nopea, for the commercial purposes for which they are intended.

Therefore, Nopea reserves the right to store and use the data provided by the Customer until the Customer’s express declaration requesting its deletion.

2.3 – Data deletion

Although Nopea does not undertake to store the Customer’s data after the deadlines for renewal of its services and/or after termination of the contract without there being express information about it, Nopea will not be able to determinate with certainty whether the Customer intends to or not to remain registered as a Nopea Customer.

If it is in the Customer’s interest to no longer be contacted by Nopea and that Nopea no longer keeps their data, they must expressly request the deletion of their data from our databases.

For questions related to the processing of your personal data, you can contact Nopea through the contacts indicated in point 5 of this Privacy Policy.

3 – Security and use of your information

Nopea undertakes not to sell or rent or transmit, or under any other title, any personal data sent by users of our website to third parties, without prejudice to doing so with the user’s authorization or when legally required. Nopea ensures that, as far as is required and reasonable, a appropriate technical measures have been adopted and organized to protect personal data against accidental or unlawful destruction, alteration and/or unauthorized dissemination of personal data. 

Any attempt to violate the database of this site will be subject to criminal prosecution and criminal complaint, as provided for in Angolan legislation regarding databases and may imply civil and criminal liability.

4 – Preservation of personal information

After collecting individualized personal information voluntarily transmitted by the user, Nopea will proceed with its conservation and maintenance for the period necessary for the purpose of its treatment, until instructions to the contrary, or until the law requires its elimination.

The conservation of this information allows Nopea to continue provide personalized services without interruption, unless expressly opposed by the User.

5 – responsible entity

The entity responsible for processing the Database is Grupo Nopea, Lda., headquartered at Rua Frederico Welwitsch nº. 84, Edifício Torre Maculusso, 11º Andar Esq., Luanda, Republic of Angola legal person nº 5480002260, and any interested party may contact it through the following contacts:

Phone number: (+244) 933 331 033, opening hours: Monday to Friday from 8am to 5pm

Address: Rua Frederico Welwitsch nº. 84, Torre Maculusso Building, 11th Floor, Luanda, Republic of Angola

Email: geral@nopeaenergy.com

Our Cookie Policy

Cookies are small pieces of text sent to your browser by websites you visit. Cookies play an important role; without them, using the Web would be a much more frustrating experience.

Cookies are files that are saved on your computer with the sole purpose of simplifying your navigation on nopeaenergy.com, facilitating your next visit and making the website nopeaenergy.com more useful for you (these cookies cannot contain virus or run, as they are not active files).

Cookies are recorded on the terminal equipment and accessed by our website only because and when the user gives his consent through an active behavior and through a free decision embodied in the acceptance of navigation on our website, based on clear and complete information in the terms explained below, namely on the purpose of processing.

These cookies can only be read by nopeaenergy.com and you.

The cookies we use and what their functions are:

Strictly Necessary Cookies – These are essential cookies that allow our website to respond to any action you take on the website, such as completing an inquiry form. The website does not function properly if this cookie is not used.

Analytical Cookies – These are cookies that enable the function of analysis software (analytics). This software helps analyze our website visitors and provide anonymous information such as browsers used, return visitors and response to marketing activities. This information helps us to improve the site and your online experience.

Functionality Cookies – These are cookies that store user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.

Permanent Cookies – These are cookies that are stored on the access devices (computer, mobile phone, smartphone or tablet), at the internet browser (browser), and are used whenever the user visits the website again. In general, they are used to direct navigation according to the user’s interests, allowing a more personalized service;

Session Cookies – These are temporary cookies, which are generated and are available until the session ends. The next time the user accesses his/her internet browser (browser), the cookies will no longer be stored. The information obtained allows you to manage sessions, identify problems and provide a better browsing experience.

The user is allowed to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser (browser). Disabling cookies may prevent some of our web services from working properly.

For more information about cookies, including what cookies have been set and how they can be managed and deleted, visit www.allaboutcookies.org. If you do not want your website visits to be detected by Google Analytics, go to http://tools.google.com/dlpage/gaoptout

Acceptance of these terms

By using this website, the user agrees to the collection and use of their information as set out in this Cookies Policy.