Grupo Nopea, Lda. complies with the obligations arising from the constitutional right to privacy, the Data Protection Law, the Law for the Protection of Computer Networks and Systems and the protection of privacy in the electronic telecommunications sector.
1 – Data Collection and Registration
Nopea is committed to protecting the privacy of its website users and, as such, only collects personal information from those who voluntarily provide it, and thus also only uses it for the purposes for which it was provided.
The personal data collected by Nopea are processed automatically and are intended for the management of the customer’s file, its services and its requests for support. The collection and processing of personal data is also intended to be used for contacts by Nopea for the purposes of:
Ensure the normal functioning of the contracted service, namely by providing data for its management and billing;
Register contact requests, reservations or quotes;
Communicate programmed interventions, report problems and/or other situations of relevance and/or impact on its services or support channels;
Sending information of a general and advertising scope in relation to Nopea and the services and products provided by it.
The data provided is integrated into a database, and its processing is automated, organized and maintained directly by Nopea in accordance with the Personal Data Protection Law (Law no 22/11 of June 17) and Computer Networks and Systems (Law no 7/17, of February 16). Minors under the age of 18 must obtain authorization from their parents or guardians before accessing or providing personal data on the website.
2 – Rectification or deletion of data provided
2.1 – Provision of data and rectification
Under the terms of the applicable legislation, the user has the right to access and rectification of his data, so Nopea offers the customer permanent access to his data, thus always enabling its rectification.
Any user may freely choose whether or not to provide their data.
Therefore, Nopea reserves the right to store and use the data provided by the Customer until the Customer’s express declaration requesting its deletion.
2.3 – Data deletion
Although Nopea does not undertake to store the Customer’s data after the deadlines for renewal of its services and/or after termination of the contract without there being express information about it, Nopea will not be able to determinate with certainty whether the Customer intends to or not to remain registered as a Nopea Customer.
If it is in the Customer’s interest to no longer be contacted by Nopea and that Nopea no longer keeps their data, they must expressly request the deletion of their data from our databases.
3 – Security and use of your information
Nopea undertakes not to sell or rent or transmit, or under any other title, any personal data sent by users of our website to third parties, without prejudice to doing so with the user’s authorization or when legally required. Nopea ensures that, as far as is required and reasonable, a appropriate technical measures have been adopted and organized to protect personal data against accidental or unlawful destruction, alteration and/or unauthorized dissemination of personal data.
Any attempt to violate the database of this site will be subject to criminal prosecution and criminal complaint, as provided for in Angolan legislation regarding databases and may imply civil and criminal liability.
4 – Preservation of personal information
After collecting individualized personal information voluntarily transmitted by the user, Nopea will proceed with its conservation and maintenance for the period necessary for the purpose of its treatment, until instructions to the contrary, or until the law requires its elimination.
The conservation of this information allows Nopea to continue provide personalized services without interruption, unless expressly opposed by the User.
5 – responsible entity
The entity responsible for processing the Database is Grupo Nopea, Lda., headquartered at Rua Frederico Welwitsch nº. 84, Edifício Torre Maculusso, 11º Andar Esq., Luanda, Republic of Angola legal person nº 5480002260, and any interested party may contact it through the following contacts:
Phone number: (+244) 933 331 033, opening hours: Monday to Friday from 8am to 5pm
Address: Rua Frederico Welwitsch nº. 84, Torre Maculusso Building, 11th Floor, Luanda, Republic of Angola
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